A highly motivated individual with the confidence and resilience to succeed in a rewarding and fulfilling career. 6 years of employment and volunteering led to valuable customer experience that have built a foundation for customer service. I wish to challenge and develop my understanding of customer service/hospitality leading to enhancing my professional development. My goal and aspirations to achieve leaderships roles through the fusion of knowledge and experience to help the organisation.
I have gained experience of sweeping, mopping, scrubbing, and vacuuming floor areas. In addition to this I have learnt how to properly clean fixtures such as desks, sinks, urinals, and windows, as well as how to empty, clean and sanitize waste baskets. I always use safety equipment appropriately and have the mental ability to add, subtract, multiply, and divide in all units of measure.
As a physical fit individual I will have no problem walking, stooping, kneeling, crouching, or crawling to get a job done. I am able to lift and carry heavy loads up and down stairs and am comfortable having a role that is physically demanding.
On a personal level I have no problem working independently in the absence of supervision, and always have a good attitude toward customers, fellow team members and management. I am a bright, energetic person who is looking to join a company like yours that fully supports its employees and assists them in their training and career development needs.
Languages spoken:English (Native Language) , Urdu (Fluently)
Experience:<1 year of experience
Drivers License NoFirst Aid certificate No
Access to a vehicle NoHas children No
March 2010 - June 2012 Kingsbury School and Sports College, Kingsbury Road, Erdington, B24 8RE 5 GCSE’s (A* - C) Including English and Mathematics. RELEVANT SKILLS & KNOWLEDGE Working to targets – I have been working to targets and it is my DNA to work against goals. I attend regular meetings with staff and management to set targets on a termly basis. Leadership – I have the ability to lead and have excellent and clear communication skills, reaching set goals and dealing with conflict. I can not only motivate myself but others too and can manage my time by prioritising, planning, preparing and preventing problems in my workload. OTHER DETAILS Languages: Fluent in English, Urdu, Punjabi. Driving license: Provisional license IT skills: Competent use of Microsoft, Mac and Macro-media suites. REFERENCES Available upon request